From the 8th May clients can only contact us by email we are closing the phone lines temporarily just to deal with all of the administration therefore you must contact us by email if you want to get in touch.
Following government advice all of our staff are working within the safety of their own homes. The updates to airlines and foreign travel advice is constantly changing and we would ask you to check all updates on the foreign office website for the most up to date information on border controls for British travellers www.gov.uk/foreign-travel-advice.
If you have an active booking with us:
Many of the airline’s schedules may be affected therefore you might find that your departure times and dates might have changed. Please ensure you check on the flight status section on the respective airlines website for updates or contact us if you are not sure.
If you would like to discuss a possible travel requirements:
We are still operating a full travel service although most of our time is spent dealing with flight cancellations and the repatriation of passengers who are still abroad. If you wish to enquire about a new reservation please do not hesitate to contact us via email.
If you need to pay a balance for an existing reservation:
Please do not hesitate to send us a request by email to firstname.lastname@example.org, stating your booking reference , name , surname and departure date and we will send you an electronic email for you to make payment securely online, alternatively you can always contact us on the number below.
If you are due to travel in the next 7 days and have not been contacted by our office
We will be contacting you shortly to discuss travel arrangements options.
If you are travelling from June onwards:
We will be in touch once we know that your holiday arrangements have been effected. Should you require information on the status of the airline that you are flying with please see the links below.
If you are unsure of the travel restrictions from the destination you are travelling to please visit the FCO website www.gov.uk/foreign-travel-advice. Thank you for your understanding during these unprecedented times, we hope that things will go back to some sort of normality soon in the meantime please keep safe.